LEGAL REFERENCE

Privacy Policy — pf124 par aapka amanah

Hamari privacy policy aapke personal information aur account security ke liye clear rules set karta hai. Jab aap pf124 par register karte ho, aapka data sirf legitimate purpose...

Data encryption activeAccount verification requiredLocal payment security
pf124 Privacy Policy — pf124 par aapka amanah

Hamaara privacy approach

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY MEIN MADADGAR

Hamse contact karo

Team online

Email Support

Aapka privacy concern ya data request bhejiye hamara support team ko. Hum 48 ghante mein jawab dete hain aur aapka request handle karte hain.

Account Help

Agar aap apne account ka data verify karna chahte ho ya information update karna chahte ho, direct aapke account settings mein available hai.

Data Access Request

Aap apne stored data ki complete copy request kar sakte ho. Hamara compliance team portable format mein bhejta hai.

BHAROSA KI BUNIYAD

Yeh kyun matters

Encryption Standard

Aapka banking aur personal data TLS 1.2 encryption mein travel karta hai. Server-side storage bhi encrypted rahta hai so leakage vulnerable nahi ho sakti.

No Third-Party Sale

Hamara policy clearly kahta hai — aapka data kisi marketing company ya advertiser ko sell nahi hota. Sirf legal requirement mein share hota hai.

Audit Ready

Hamara privacy practice regular security audits se pass hote hain. Third-party reviewers check karte hain ki data handling compliant hai.

Pakistan Jurisdiction

Aapka account aur data Pakistan ke laws ke under operate hota hai. Jahan local qanoon ijazat deta hai, wahan hamari operations structured hain.

Payment Partner Separation

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara data sharing sirf transaction clearing ke liye hota hai. Personal details unke paas nahi rahte.

Deletion Policy

Jab aap account close karte ho, aapka personal data 90 dino mein delete hota hai. Legal holds ke alawa kuch business records compliance ke liye rakhi jaati hain.

CONSISTENCY CHECK

Hamara policy structure

01

Data Collection

Registration, verification, aur transaction mein jo information collect hota hai woh clearly listed hai.

02

Retention Period

Active accounts mein data aapke account lifetime tak rahta hai. Closed accounts mein 90 din ke baad delete hota hai.

03

User Rights

Aap apna data access, correct, aur delete karne ka right rakhte ho. Request process straightforward aur documented hai.

04

Security Measures

Encryption, access controls, aur regular audits hamara standard practice hai. Breach notification protocol clear hai.

05

Payment Privacy

JazzCash, Easypaisa, SadaPay aur Raast transactions hamara servers par store nahi hote. Payment gateways apni security handle karte hain.

06

Withdrawal Verification

Bank account details aur identity proof verification ke liye temporary store hote hain. Completion ke baad encrypted rakhi jaati hain.

07

Policy Changes

Jab hamara privacy policy update hota hai, aapko 30 dino ka notice milta hai. Major changes account consent mein reflect hote hain.

Hamara privacy landscape

Account Security Layer

Login credentials aur two-factor authentication aapka account access control karte hain. Password reset aur device management aapke control mein hai.

Transaction History

Aapke deposits, withdrawals, aur gameplay activity aapke account dashboard mein transparent hai. Koi hidden record nahi hota.

Verification Documentation

Identity proof aur address verification documents aapke account ke sath linked hote hain. Aap inhe anytime review kar sakte ho.

Payment Method Linking

JazzCash, Easypaisa, SadaPay aur Raast accounts linking sirf verification mein use hote hain. Balance aur transaction logs aapke payment app par ho sakte hain.

Withdrawal Request Process

Jab aap withdraw request karte ho, banking details verify hote hain. Aapko confirmation aur processing timeline milti hai.

Data Export Option

Aap apne complete account data download kar sakte ho — deposits, withdrawals, personal details — JSON ya CSV format mein.

Privacy ke bare mein fauj

Nahi. Card ya JazzCash, Easypaisa, SadaPay, Raast details hamara server par store nahi hote. Payment provider directly transaction process karte hain. Hamara paas sirf transaction reference aur timestamp rakhi jaati hai.

Hamara infrastructure encryption aur access controls se protected hai. Breach case mein aapko legally notify kiya jaata hai. Regular security audits hamara practice hai taake vulnerabilities identify aur patch ho jayen.

Banking institution ko withdrawal process ke liye account details share hote hain — lekin sirf verification aur fund transfer ke liye. Marketing ya any other purpose mein nahi jaata.

Account close hone ke baad 90 din mein aapka personal data delete hota hai. Legal compliance ke liye kuch records longer reh sakte hain — yeh policy mein documented hai.

Haan. Email support ko request bhejiye 'Data Access Request' likha kar. Hamara team 48 ghanto mein portable format mein aapka complete profile export kar dega.

Haan, legal ya security reasons mein policy update ho sakta hai. Major changes ke liye aapko 30 dino ka notice milta hai. Account login par updated version acknowledge karna padhta hai.

Active account mein aapke ID aur address proof hamesha encrypted rakhe jaate hain verification ke liye. Account close hone ke baad 90 din mein delete hote hain.